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JUST IN: Cebu Pacific has temporarily cancelled all its flights to Taiwan


Despite of uncleared situation between the Philippines and Taiwan, wherein there will be an interagency meeting between the two countries on Wednesday, February 12, 2020. The Department of Transportation and Communications Civil Aeronautics Board of the Philippines has released an order to Immigration and Airbus companies to follow the rules that applies to China and its provinces.

Cebu Pacific Advisory
As of February 10, 2020 (11:00pm)

In support of the efforts by the Philippine government to manage the risks from the Novel Coronavirus, and the inclusion of Taiwan in the travel ban, all Cebu Pacific flights between Taipei and Manila are cancelled effective February 11 until further notice, specifically:

Manila-Taipei
5J 312
5J 310

Taipei-Manila
5J 311 (Starting Feb 12, 2020)
5J 313

Travel restrictions imposed by the Philippine government include:
- Barring Filipino nationals from travelling  to Taiwan, including our flight and cabin crew
- Barring the entry of foreign nationals, except Permanent Resident Visa holders who come directly from Taiwan, or have been there within 14 days immediately preceeding arrival in the Philippines

Passengers on cancelled Cebu Pacific flights between Taipei and Manila are being notified through the contact details provided upon booking. They may also check the status of their flights through the Manage Booking portal in the Cebu Pacific website, https://book.cebupacificair.com/Manage/Retrieve/.

The following options are made available for passengers on cancelled flights:
- Rebook the flight (new flight date until Jun 30, 2020)
- Refund the tickets in full
- Store the value of the ticket in a Travel Fund for future use

We will continue to provide updates as more information becomes available.
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